| Customer Care Standards Parent Feedback Booklet 2010 Graphs |
| Customer Care Standards Parent Feedback Booklet 2010 |
| Customer Care School Ethos Booklet 2010 |
Mission Statement
With West
Lothian Council we at
Working
with and for our community to improve the quality of education.
Values
We are striving for excellence
in:
* Focusing on our customers’ needs
* Being honest, open and
accountable
* Providing equality of
opportunities
* Investing in employees
* Making best use of our
resources
* Working in Partnership
Aims
* Develop a quality management
culture
* Give priority to policy
development and strategic planning
* Assure quality and set targets
* Put in place systems for
consulting customers and staff
* Provide a quality learning
opportunity to tackle disadvantage
* Ensure best value